SHIPPING & RETURNS
Shipping Policy
At Alpha One Greek Promotional Items LLC, we offer fast and reliable shipping for all orders. In stock items ship with 5 business days from receipt of payment. Custom orders ship 14-21 business days from receipt of payment. We take great care in packaging your items to ensure they arrive in pristine condition. Our shipping costs are calculated based on the weight and destination of your order. Please note that shipping times may vary depending on your location. If you have any questions about our shipping methods or costs, please don't hesitate to contact us.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Alpha One Greek Promotional Items LLC. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy. You may return or exchange any item within 30 days of purchase as long as it is unused, unaltered and in its original packaging. Please note that certain items, such as custom orders or personalized items, may not be eligible for return or exchange. Items that are not defective or damaged will incur a 15% restocking fee. Returns do not include shipping costs. If you have any questions about our return and exchange policy, please don't hesitate to contact us.